DONT STRESS ! We got you FAQ

Please note this offer does not apply when a discount code is used or during any sale periods

Products can be returned within 14 days of purchase, without being opened or used. All products must be returned in original packaging. Please note you must bare the costs of postage when returning an item. Please keep postage receipts of your returned goods as you are responsible for damaged or lost in transit goods.

Cleaning your lash extensions is vital for lash health and retention, to clean your lashes purchase one of our cleaning kits, apply a pump of our lash shampoo directly to your lash extensions and comb through with the spooly in your cleaning kit until the product disappears, repeat this if excess makeup has been used and then rinse with water, pat dry, comb through, and dry on a cool setting with a mini fan or air dry.

Keep your lash extensions dry up to 48 hours, after this you can wash your face as normal, but avoid oily products as this will effect the retention of your lash extensions. Wash and comb through daily.

Your lash extensions could last between 2-5 weeks depending on aftercare (please see aftercare)

Patch tests are recommended 48 hours before the day of your appointment.

Infills should be booked every 2-3 weeks depending on the aftercare of your lashes.

1:1 application - 1 lash to one of your natural lashes to create a natural but defined look, with the choice of lengths up to 15mm.

A mix of 1:1 application and fanned lashes using our 0.05 or 0.07 trays to create a fluffy look.

A full set of fanned lashes using our 0.05 or 0.07 trays for a full glamorous look.